Fully trained staff provide the support necessary for each and every resident
My name is Jason Chellun, owner and manager of Lakeside. The care home has been looking afterresidents for more than 30 years and it was taken over by my family ten years ago.
From day one, my wife and I knew that the focus should not be on superficial luxurious surroundings that are often signs of things lacking elsewhere, but on providing a family environment where residents and their families could feel relaxed and happy.
Each good review received only goes to prove that we are doing things in the right way, providing the sort of caring environment that we would be content to use for our own family. Every person matters and each one is valued for their individual characteristics and personality. Relatives are encouraged to take part in the care process and we invite them to speak to families of otherresidents before moving their loved ones into Lakeside. We only feel that we have achieved our aims when both residents and their loved ones are 100% happy with the levels of care delivered.
All rooms are comfortable and cosy, furnished to a high standard. We encourage residents to bring with them their personal effects to make the room feel like their own.
Our residents look forward to seeing friends and family. For many, it is the highlight of their day. We encourage visits at any convenient time to suit residents. Children and pets are always made welcome.
8am – 9.30am – Breakfast11am – Morning coffee or tea12pm – 1pm – Lunch3pm – Afternoon coffee or tea5pm – 6pm Supper
Food and drinks are served regularly throughout the day at roughly two-hourly intervals. This isdeliberate to ensure that those with reduced appetites can eat smaller amounts frequently. Meals are nutritious and carefully planned, catering to all dietary requirements. If residents want something to eat or drink between meals, this is never a problem. The menu includes plenty of fresh fruit and vegetables and ingredients are locally sourced where possible.
Providing the highest quality and standard of care to maintain and optimise the residents’ quality of life.