Lakeside is a clean, happy and homely environment. I have been very pleased with the care my father has received. Management have always been helpful and supportive. My father expressed to me not long before he died that he much appreciated the kindness and care the staff had given him. I know that they too were sad at his passing. I would highly recommend this care provider.
J L (Daughter of Resident)
My brother has been a resident at Lakeside for nearly five years. He has special needs can sometimes be difficult to manage. However, the staff are very caring and knowledgeable. They are always calm and efficient, which helps the residents to relax and enjoy their lives there.The many activities and events are such fun and presented to a high standard.
J M (Sister of Resident)
Our Mum was extremely happy in her new home. The care is wonderful, the staff always smiling and engaging with Mum, not just talking through me. Mum enjoyed the food, especially the puddings. The whole of the Lakeside family should be proud of themselves as we, as a family, thank them as a family. Barbara W (Daughter of Resident)
My mother has always been treated with kindness. There are lots of activities provided.
C G (Daughter of Resident)
My auntie resided at this home for two years. When she first arrived, she was in very poor health. With the excellent care provided by the staff, her health improved greatly and after a couple of months, she was able to join in with the daily activities. I found the staff to be friendly and helpful. If ever there was a problem with my Auntie’s health a member of staff would contact me immediately. The personal care she received was excellent and always with dignity.
Sue M (Niece of Resident)
Staff very cheerful and obliging. Food sufficient and well presented. Patients regularly changed of clothing.
Gilbert L (Partner of Resident)
My sister-in-law is well provided for and food is excellent, fresh produce provided. Staff are cheerful and caring.
S N (Sister-in-law of Resident)
The staff to resident ratio is high. The staff display genuine, knowledgeable care about each resident. The home provides activities and events. I am very happy with the nursing care.
G C (Daughter of Resident)
My mother has lived here for a number of years because of very serious mental illness. The standard of care has been very good. The home is clear and staff genuinely care for and build a rapport with residents. There is a high level of commitment to providing a positive experience and constructive activity. We have had a few issues but the management have dealt with these swiftly and with great thoroughness, which has been very pleasing and reassuring. I would have no hesitation in recommending Lakeside as somewhere for people with dementia or other serious mental illness.
Jonathan W (Son of Resident)
Everyone is always made welcome and made to feel part of the ‘Lakeside family’. The needs of every individual are considered and catered for to the best of everyone’s ability and every effort is made to make life interesting and stimulating for the residents. Care does not cease if a resident has to be admitted or taken to hospital for any reason. I have recommended ‘Lakeside’ to a family and they are very satisfied with the ethos-care provided.
Pauline L (Friend of Resident)
My mother was in another home before Lakeside and I feel her care at Lakeside was far superior from what we had received. The staff work as a team, are very compassionate and nothing is too much trouble for any of the staff.
Steven K (Son of Resident)
My husband has lived at Lakeside for 5 years. My family, friends and I have always found Lakeside to be friendly and supportive to us all, with a warm welcome. Lakeside is like a home from home, as the staff are very caring and he feels loved, as there is a low turnover of staff. The management team set the high standards of caring. He enjoys a variety of social events and activities, we are always invited to join in. The food is excellent with a good variety and always home cooked from scratch, using good quality ingredients. The communication with Lakeside is excellent, as we are always kept fully informed of his condition and changes to routines. Lakeside continually improves the environment for the residents. I have no hesitation in recommending Lakeside.
Helen R (Wife of Resident)
My mother was in Lakeside for 12 years and had generally really good care. My friend who is only 75 years is currently a resident and is cared for as best can be – not many care homes would be able to cope with her particular issues but the manager and his team give excellent service.
Christine W (Friend of Resident)
My mother was in Lakeside for 12 years and had generally really good care. My friend who is only 75 years is currently a resident and is cared for as best can be – not many care homes would be able to cope with her particular issues but the manager and his team give excellent service.
Christine W (Friend of Resident)
The staff at Lakeside Nursing Home are kind and compassionate. The turnover of staff is low. However, some agency carers are being used. The same 3 nurses have been there since my friend was was admitted two years ago. The food is good and varied. The home has a good feel about it.
Ernst W (Friend of Resident)
Plenty of activities going on. A good number of carers who do their job well
H L (Friend of Resident)
My friend lived in Lakeside for three years sadly dying eighteen months ago. She was blind and deaf, but the staff were very kind and caring when attending to her. I’ve known Lakeside since 1985, when my aunt was a resident and have always been impressed by the friendly and professional atmosphere. I am now on the residents committee as I want to continue to support them.
Bridget D (Friend of Resident)
